Privacy Policy

Flawless Aesthetics (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, book appointments, or interact with us.

This Privacy Policy is designed to comply with the Oregon Consumer Privacy Act (OCPA) and other applicable laws.

1. Categories of Personal Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Appointment requests

  • Information submitted through consultation or intake forms

  • Payment information (processed securely by third-party providers)

B. Sensitive Data

If you submit medical or health-related information through patient intake systems, this may include sensitive data related to health conditions or aesthetic concerns.

Sensitive data is processed only as necessary to provide requested services and with appropriate safeguards.

C. Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Website usage data

  • Pages viewed

  • Referring URLs

This information may be collected via cookies and analytics tools.

2. Purpose of Processing Personal Information

We process personal information to:

  • Schedule and manage appointments

  • Provide aesthetic services

  • Respond to inquiries

  • Process payments

  • Send appointment confirmations and reminders

  • Improve our website functionality

  • Conduct internal business operations

  • Comply with legal obligations

We do not sell personal information.

3. Cookies and Targeted Advertising

Our website may use cookies or tracking technologies for:

  • Website analytics

  • Appointment scheduling functionality

  • Performance monitoring

If we use targeted advertising tools (such as social media pixels or Google Ads), you have the right to opt out of such processing.

You may disable cookies through your browser settings.

4. Disclosure of Personal Information

We may disclose personal information to:

  • Payment processors

  • Appointment scheduling platforms

  • Email communication providers

  • Website hosting providers

  • Professional service providers (legal, accounting)

  • Government authorities if required by law

All service providers are contractually obligated to safeguard your information.

We do not sell personal data to third parties.

5. Your Oregon Privacy Rights

Under the Oregon Consumer Privacy Act, Oregon residents have the right to:

  • Confirm whether we are processing your personal data

  • Access the personal data we maintain about you

  • Correct inaccuracies in your personal data

  • Request deletion of your personal data

  • Obtain a copy of your personal data (data portability)

  • Opt out of targeted advertising (if applicable)

To exercise these rights, contact us at:

Email: info@hello-flawless.com
Phone: (503) 616-9429

We will respond within 45 days as required by Oregon law.

If we deny your request, you have the right to appeal by contacting us at the email above.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no electronic transmission or storage method is 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Fulfill legal or regulatory obligations

  • Maintain required business records

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

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